Coaching that’s specific, in the moment, and always human-led.

Detect. Interpret. Decide.

AI detects patterns. You exercise judgment.

• It detects — AI surfaces observable patterns in the conversation — what was said, how it landed, where it shifted.
• You interpret — You stay the expert on context and nuance. The Coach offers a read; you decide what it means.
• You decide — Every next move is yours. The Coach never grades you and never acts on your behalf.

Concrete coaching — not a grade.

• Behavior-based feedback — Specific, observable feedback tied to the eight capabilities — not a vague “be more consultative.”
• The next best move — A single, high-leverage behavior to try next — drawn from your own practice, never a generic tip.
• Ask Alora anything — A conversational assistant that explains feedback, the framework, and what to work on next.
• Development you can see — Track capability over time in qualitative states — progress, never a score on a person.

Global intelligence

An agent layer working between your sessions.

A coordinated layer of agents turns observable behavior into timely, plain-language guidance — and nudges you when something needs attention.

• Manager-Brief — A behavior-based read of where each rep is developing — ready before every coaching conversation.
• Next-Best-Practice — The single behavior most likely to move a capability forward, drawn from your own sessions.
• Session-Debrief — Turns a practice session into a clear, behavior-based debrief — what you noticed, interpreted, and did.
• Launch-Readiness — Development states across the team so leaders can see readiness ahead of a launch — qualitatively, never ranked.

Agent-driven notifications surface the right moment to practice, debrief, or check in — so coaching happens when it matters, not just after the call.

Coaching out loud, in real conversation.

• Rehearse high-stakes moments the way they actually happen — spoken, not typed.
• Build fluency and composure under pressure before trust or access is on the line.
• Choose how the AI customer sounds with a voice-preference selector.

Tied to the framework

Feedback on all eight capabilities — every session.

AI Coach gives behavior-based feedback across the eight Signal Intelligence capabilities, so reps always know what to practice next.

• Signal Awareness
• Signal Interpretation
• Value Connection
• Customer Engagement Monitoring
• Objection Navigation
• Conversation Management
• Adaptive Response
• Commitment Generation